Yes, we are happy to repair an item purchased on DallasJameson.com, or at a Dallas Jameson Boutique, at no cost to you, within the first 120 days of receipt of purchase. Repairs needed after 120 days, or deemed to be caused by misuse, will incur repair and shipping fees at the expense of the customer. Pricing for repairs vary depending on product type and style, and typically start at $30, plus shipping.

Many (but not all) of our rings can be resized. Pricing for ring resizing varies depending on style and typically starts at $60. Requested ring resizing and shipping will be at the expense of the customer. In some cases resizing is complimentary.

We cannot accept responsibility for items repaired by any other jeweler. Any and all warranty of the piece will be considered void if another jeweler has worked on a Dallas Jameson product.

Yes, in some cases we can modify your product, such as upgrading the size of a diamond in an engagement ring, or taking a diamond from one ring, and adding it to another. If you have a modification request, please contact us with your inquiry.